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HOW TO REPAIR WD MY PASSPORT EXTERNAL HARD DRIVE FREE

Your best course of action is to consult a real data recovery company. You would be facing this issue with any brand drive if it was dropped. The truth is, this isn’t a Western Digital hard drive problem. We are often asked by customers who have experienced this problem if there’s any brand hard drive we recommend. This means that when the drive powers up and the heads go to seek, they will come in contact with the platter and the chance of doing severe damage to the platter surface is extremely high.

HOW TO REPAIR WD MY PASSPORT EXTERNAL HARD DRIVE FREE

However, there is a possibility that it will break free of the heads, shearing them off and score the platter surface severely when that happens.Īnother reason to avoid powering up the drive is due to the fact that the heads may already be damaged, and they can sometimes be in a state that would appear severely mangled. In most cases a drive will not be able to spin up when this occurs. If the heads have become dislodged from their parking area and have landed on the platter surface, there’s a very good chance they will seize to the platter. What we mean by that is, do not power the drive up at all. The first thing you should do if your hard drive gets dropped is NOTHING.

An inexperienced data recovery technician removes multiple platters and loses their original alignment.

The end user attempts to recover the data themselves, especially in cases where the heads are seized to the platter, which ends up damaging the platters even more.

The platter alignment becomes warped due to a shift in the spindle axis upon impact (we will explain more about this later).

Drive was running and the impact damaged the heads, which in turn caused severe damage to the platter surface.

Reasons Why A Dropped Hard Drive Might Be Unrecoverable What I mean by some of them not being recoverable is just based on a number of different variables that can come into play. Hard drives are intricate and can become damaged easily when dropped. Now, let me back up a bit and just confirm that, we CAN and DO recover data from hard drives that have been dropped on a daily basis. In fact, out of all the recoveries we receive, the ones that end up being unrecoverable the most are the ones that were dropped.

One of the most damaging things that can happen to a hard drive is dropping it. I plugged it in and the drive just buzzes.

I was carrying my WD MyPassport 1TB hard drive from one room to the other and it slipped out of my hands and fell to the floor.